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Knowledge Base

Browse our guides and tutorials to get the most out of your hosting.

Categories

5 articles

Getting Started

Your first order, your client area, and how to keep your account safe.

Ordering: you do not need an account first Finding your way around the client area Securing your account

12 articles

Hosting & Websites

The tools inside your hosting service: files, databases, email, DNS, cron, backups.

The tools inside your service Putting your website online Databases

7 articles

Apps & Docker

Running applications on your hosting - what they cost you, how to install them and how to put them on your domain.

What am I buying: hosting or an app? Installing an app Putting an app on your own domain

5 articles

Domains

Registering, transferring, DNS, nameservers, renewal and protection.

Registering a domain Transferring a domain to us Nameservers, DNS and the difference

6 articles

Billing

Invoices, paying by bank transfer, account credit and renewals.

How invoices work Paying by bank transfer Account credit

3 articles

Support

Tickets, announcements and how to report a problem so it gets fixed fast.

Opening a support ticket Announcements and staying informed What happens after you open a ticket

2 articles

SSL Certificates

Ordering an SSL certificate Configuring and validating your certificate